Privacy Policy

Bioly is a software platform operated by Bioly. Our website is https://biolyapp.com. Bioly helps users create and manage a public professional page or mini website with links, bookings, forms, profile content, and connected integrations.

In this policy, “Bioly”, “we”, “our”, and “us” refer to Bioly. “You” refers to the account holder, page owner, visitor, lead, booking contact, or other person interacting with the service.

We collect information needed to operate, secure, and improve Bioly.

• Account and profile information, such as your name, email address, password hash, username, profile photo, biography, page content, links, and visual settings.
• Booking and form submission data, such as contact details, appointment preferences, messages, answers submitted through forms, and related scheduling details.
• Integration-related information when you connect third-party services such as Zoom or Google Calendar, including account identifiers, scopes granted, refresh or access tokens, calendar metadata, and connection status.
• Technical and usage information, such as IP address, browser type, device details, referral information, approximate location derived from IP where applicable, page visits, clicks, and diagnostic logs.
• Cookie and similar technology data used to maintain sessions, remember preferences, improve reliability, and understand how Bioly is used.

When you create a Bioly account or edit your public page, we store the information you choose to provide. This may include your display name, username, biography, links, profile image, booking settings, custom sections, and other content you use to present your business or professional identity.

If you upload files or images, we may process and store them so they can be shown on your public page or inside your dashboard.

If you enable bookings or public forms, Bioly processes the information submitted by your visitors. This can include names, email addresses, phone numbers, preferred dates, notes, and form answers.

We process this information on your behalf to deliver submissions, support booking workflows, help you manage leads, and maintain records inside your dashboard.

When you connect third-party services through Bioly, such as Zoom or Google Calendar, we receive and store the information required to provide that integration. Depending on the service, this may include account IDs, email address, calendar list metadata, meeting settings, access tokens, refresh tokens, authorization scopes, and connection status.

We access and store only the limited integration-related data needed to operate the features you choose to enable, such as creating Zoom meetings, syncing availability with Google Calendar, or sending workflow notifications. Your use of those connected services is also subject to the privacy terms of the relevant provider.

• To create, maintain, and secure your account.
• To publish and host your public page and its content.
• To process bookings, form submissions, and related communications.
• To operate integrations such as Zoom, Google Calendar, Telegram, and email workflows.
• To monitor service usage, prevent abuse, troubleshoot errors, and improve performance.
• To communicate with you about your account, support requests, updates, and important service notices.
• To comply with legal obligations, enforce our terms, and protect the rights, safety, and security of Bioly, our users, and the public.

Where applicable, we process information based on one or more of the following: performance of our contract with you, your consent, our legitimate interests in operating and securing Bioly, and compliance with legal obligations. If your local laws require a more specific notice, this section should be reviewed and updated by counsel before launch.

We do not sell personal information. We share information only as needed to provide the service and run the business responsibly.

• Service providers that support infrastructure, hosting, storage, analytics, email delivery, customer support, and security monitoring.
• Integration providers you choose to connect, such as Zoom, Google, Telegram, or email services, in order to perform the actions you request.
• Professional advisers or authorities where reasonably necessary for legal compliance, rights protection, fraud prevention, or dispute handling.
• A successor entity in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate safeguards.

We keep personal information for as long as needed to provide Bioly, maintain legitimate business records, resolve disputes, enforce agreements, and meet legal requirements. Retention periods may vary depending on the type of data, the feature involved, and whether your account remains active.

If you close your account, we may delete or anonymize certain information within a reasonable period, except where continued retention is required for security, fraud prevention, legal obligations, or limited backup recovery.

We use reasonable technical and organizational measures designed to protect personal information, including access controls, encrypted transmission where appropriate, credential protections, and monitoring intended to reduce misuse or unauthorized access.

No system can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account has been compromised.

Bioly may use service providers and infrastructure located in more than one country. As a result, your information may be processed in jurisdictions outside your home country. If international data transfer rules apply to your use of the service, this section should be reviewed and updated with the safeguards your legal team approves.

Depending on your location, you may have rights to access, correct, update, delete, object to certain processing, or request a copy of your personal information. You may also have the right to withdraw consent where processing is based on consent.

You can request to exercise these rights by contacting support@biolyapp.com. We may need to verify your identity before acting on your request.

Bioly is not directed to children, and we do not knowingly collect personal information from children under the age at which parental consent is required in the relevant jurisdiction. If you believe a child has provided personal information to Bioly, contact support@biolyapp.com so we can review and take appropriate action.

We may update this Privacy Policy from time to time to reflect product changes, operational needs, or legal developments. When we do, we will post the updated version on this page and update the effective date shown by your legal team or internal records.

For questions about this page, contact:

Bioly
Email: support@biolyapp.com
Address: Cairo, Egypt